POSTED: JUL 23, 2013

Johns Hopkins Invites Sioux Falls Specialty Hospital to Pilot National Study in Best Practices in Patient-Centered Care

SIOUX FALLS, S.D. – In the midst of a prestigious region of health care, from Sioux Falls, to Omaha, to Rochester, to Minneapolis, to Madison, WI, Sioux Falls Specialty Hospital is setting the standards – nationally – for patient-centered care and the evolving practice of medicine.

Sioux Falls Specialty Hospital (SFSH), recently ranked 6th nationally among small size hospitals for patient-centered care, has been invited by the Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality to participate in a research study to identify and disseminate best practices for improving patients’ hospital experiences.

“Our goal is to provide a team approach, patient-centered care by listening to our patients and effectively responding to them. We care for patients as if they are our family members and keep them informed of their care,” says Kelly King, RN, Director of Nursing at SFSH. “It’s truly an honor to be asked to work with such a prestigious institution, and to improve patient care not only within our own hospital, but across the nation.”

The care model implemented at SFSH is patient-centered, which involves centering care on the needs of the patient and not around the needs of the health care delivery system itself. As the practice of medicine has evolved in how patients are treated and viewed, the patient-centered care model focuses on the patient as an individual and unique person with diverse needs, not a medical condition to be treated. The patient-centered care model seeks to establish patient satisfaction through more open patient-provider communication, treating patients with dignity and respect and as informed decision-makers about their own health care. At SFSH, patients and their families are involved in all aspects of their care, and empowered to seek the best solution for the management or treatment of any health condition, while the overall patient-centered environment at SFSH is physically and emotionally conducive to a caring and compassionate experience.

It’s this kind of patient care that is a quality benchmark actively sought by medical care professionals – and the reason why Johns Hopkins invited SFSH to pilot its research study. Based on a recent national analysis of publicly available data on the performance of U.S. hospitals, SFSH was ranked 6th nationally for patient-centered care and identified as a “top performer” in the Staff Responsiveness domain.

The study is funded by the Agency for Healthcare Research and Quality (AHRQ) and will culminate in a national conference on September 26th and 27th, 2013, where top-performing hospitals will be invited to present and be recognized for their work. SFSH is being recognized for its patient-centered hospital practices, specifically for Quality Improvement, Infection Control, Surgical Services and Nursing Services.

Sioux Falls Specialty Hospital provides innovative and personalized care for patients at each of its three specialty centers: Surgery, Pain Management and Imaging. Primary Care and Digestive Health are also provided through its partnership with Midwest Family Care. The hospital is located at 910 E. 20th Street in Sioux Falls. For more information about Sioux Falls Specialty Hospital, please call 605-334-6730 or visit